Privacy Policy

At BarnBuilt Hockey, we respect your privacy and are committed to protecting the personal information you choose to share with us.

This Privacy Policy explains how we collect, use, store, and protect information when you visit our website, contact us, sign up for updates, make a purchase, or interact with BarnBuilt Hockey online.

BarnBuilt Hockey is based in Calgary, Alberta, Canada. We aim to handle personal information in accordance with applicable Canadian privacy laws, including Canada’s Personal Information Protection and Electronic Documents Act, known as PIPEDA, and Alberta’s Personal Information Protection Act, known as PIPA, where applicable. 

Alberta describes PIPA as the province’s private-sector privacy law, and the federal 

privacy commissioner explains that PIPEDA applies to personal information handled in certain commercial activities. 

We may collect personal information such as your name, email address, phone number, shipping address, billing address, order details, payment-related information, and any message or request you submit through our website.

We may also collect basic website information such as browser type, device information, pages visited, general location information, and website usage data to help improve our website, products, customer service, and online experience.

We may use your information to:

• Respond to messages, questions, and customer service requests 
• Process orders, payments, shipping, returns, and exchanges 
• Send product updates, training content, event information, promotions, or exclusive drops if you choose to receive them 
• Improve our website, products, services, and customer experience 
• Prevent fraud, misuse, or unauthorized activity 
• Meet legal, tax, accounting, record-keeping, or regulatory requirements 

We aim to collect only the information reasonably needed for the purpose identified. Canadian privacy guidance states that organizations should identify purposes for collection and generally obtain meaningful consent for the collection, use, or disclosure of personal information, subject to legal exceptions. 

By using our website, submitting information, placing an order, or signing up for updates, you consent to the collection, use, and disclosure of your personal information as described in this Privacy Policy.

You may withdraw consent for marketing emails or updates at any time by using the unsubscribe link in our emails or by contacting us directly.

BarnBuilt Hockey’s website, products, and services are intended for parents, guardians, coaches, adult customers, and hockey players who are old enough to provide meaningful consent.

We do not knowingly collect personal information from children under the age of 13 without the consent of a parent or legal guardian.

If you are under 13, please do not submit personal information through our website, sign up for updates, create an account, make a purchase, or contact us without a parent or guardian’s permission.

If we learn that we have collected personal information from a child under 13 without appropriate parental or guardian consent, we will take reasonable steps to delete that information or obtain proper consent.

The Office of the Privacy Commissioner of Canada has stated that children under 13 are considered unable to meaningfully consent, which means stronger privacy care is needed when handling information from younger children. 

If you are a parent or guardian and believe your child has submitted personal information to BarnBuilt Hockey without your consent, please contact us. We will review the request and take reasonable steps to delete, update, or limit the use of the information where appropriate.

We do not sell your personal information.

We may share limited personal information with trusted service providers who help us operate our business, including payment processors, shipping carriers, website hosting providers, email marketing platforms, analytics providers, customer support tools, and fraud-prevention services.

These providers are only given the information needed to perform their services.

Our website may use cookies and similar technologies to improve website performance, understand visitor activity, remember preferences, support analytics, and improve marketing.

You can adjust your browser settings to block or delete cookies, but some website features may not work properly if cookies are disabled.

We take reasonable steps to protect personal information from unauthorized access, loss, misuse, disclosure, copying, modification, or destruction.

No website, online store, or electronic system can be guaranteed to be completely secure, but we work to use reasonable safeguards appropriate to the information we collect.

You may contact us to request access to, correction of, or deletion of the personal information we hold about you, subject to legal, business, or record-keeping requirements.

We may need to verify your identity before completing certain requests.

We keep personal information only as long as reasonably needed for the purposes described in this Privacy Policy, including customer service, order history, warranty support, legal, tax, accounting, or business record requirements.

Our website may contain links to third-party websites, platforms, or services. BarnBuilt Hockey is not responsible for the privacy practices, content, or policies of third-party websites.

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

If you have questions about this Privacy Policy or how your personal information is handled, please contact us:

BarnBuilt Hockey LTD.
Calgary, Alberta, Canada
Email: info@barnbuilthockey.com
Effective Date: May 17, 2026